Frequently Asked Questions
Everything you need to know about access, billing, API keys, and usage.
What does this platform do?
It provides UK address lookup through postcode search, autocomplete, and structured address retrieval using a simple API.
How do I get access?
Create an account, start a free trial or choose a paid plan, then generate your API key from the customer dashboard.
How do I authenticate requests?
Send your API key in the X-API-Key request header.
What endpoints are available?
The platform supports postcode lookup, autocomplete, address retrieval by ID, and usage reporting.
Can I test the API before paying?
Yes. The free trial is designed for evaluation and initial integration testing.
Can I create multiple API keys?
Yes. The number of active keys depends on your current plan.
Can I revoke a key?
Yes. Keys can be revoked from the dashboard at any time.
Can I monitor usage?
Yes. Your dashboard includes usage visibility so you can monitor requests against your plan limits.
Can I change plans later?
Yes. Paid plans can be changed from billing, and admin tools can also manage subscriptions when needed.
Where can I get integration help?
Use the documentation, test requests from the playground, or contact us for help with setup and onboarding.
Still have questions?
Get in touch and we’ll help you choose the right plan or integration path.